Refund Policy

Last Updated: December 7, 2025

🌿 180-Day Money-Back Guarantee 🌿

We stand 100% behind our products. If you're not completely satisfied, we'll refund every penny. No questions asked.

1. Our Commitment to You

At Trimology, your satisfaction is our top priority. We're confident that our products will help you on your weight loss journey. However, we understand that every body is different, and results may vary. That's why we offer one of the most generous guarantee policies in the industry.

Simple Promise: Try Trimology risk-free for 180 days. If you're not happy with your results for any reason, we'll give you a full refund. It's that simple.

2. 180-Day Money-Back Guarantee

You have a full 180 days (6 months) from your purchase date to request a refund. This gives you plenty of time to experience the full benefits of Trimology and see real results.

What's Covered:

✓ All package sizes (1, 3, or 6 bottles)
✓ Opened and unopened bottles
✓ Used and unused products
✓ Any purchase made through our official website

Key Benefits of Our Guarantee:

✓ No Questions Asked: We won't interrogate you about why you want a refund
✓ No Product Return Required: Keep the bottles - we trust you
✓ Full Refund: You'll receive 100% of your purchase price back
✓ Fast Processing: Refunds processed within 5-7 business days

3. How to Request a Refund

Requesting a refund is easy and hassle-free. Simply follow these steps:

Step 1: Contact Customer Service

Email us at: support@trimologiy.com

Subject line: "Refund Request"

Step 2: Provide Your Information

Include in your email:

Your full name
Order number (found in your confirmation email)
Email address used for purchase
Brief reason for refund (optional but helpful for our records)

Step 3: Confirmation

You'll receive a confirmation email within 24 hours acknowledging your refund request.

Step 4: Processing

Your refund will be processed through ClickBank within 5-7 business days. The money will be returned to your original payment method.

4. Refund Processing Timeline

ClickBank Processing: 5-7 business days
Bank/Credit Card Posting: Additional 3-5 business days depending on your financial institution
Total Time: Typically 7-12 business days from refund approval to funds in your account

5. What You Don't Need to Do

No Product Return Required: Unlike most companies, we don't require you to ship the product back to us. This saves you time, hassle, and shipping costs. Once you request a refund, the product is yours to keep.

6. ClickBank Refund Process

Since all orders are processed through ClickBank (our secure payment processor), refunds are handled through their system. ClickBank is a trusted platform with industry-leading consumer protection.

Alternative Refund Method:

You can also request a refund directly through ClickBank:

Visit ClickBank.com
Click "Order Support" at the top of the page
Enter your order number and email address
Follow the prompts to request your refund

7. Refund Policy Exceptions

While our guarantee is extremely generous, there are a few limitations:

One Refund Per Customer: Limited to one refund per customer or household to prevent abuse
180-Day Limit: Refund requests must be made within 180 days of purchase
Valid Purchase: Must be purchased through our official website or authorized retailers
Chargeback Conflicts: If you file a chargeback with your bank, our guarantee is void

8. Fraudulent Refund Requests

We trust our customers, but we reserve the right to refuse refunds in cases of obvious fraud or abuse, including:

Multiple refund requests from the same person using different names
Purchasing large quantities for resale and then requesting refunds
Systematic abuse of the refund policy
Chargebacks filed without first contacting customer service

9. Subscription Cancellation

If you're enrolled in a subscription or auto-ship program:

You can cancel at any time before the next billing cycle
Email support@trimologiy.com with "Cancel Subscription" in the subject line
Cancellations must be made at least 5 days before the next shipment
You can still request a refund on previous orders within 180 days

10. Damaged or Defective Products

If you receive a damaged or defective product:

Contact us immediately at support@trimologiy.com
Provide photos of the damage (if applicable)
We'll send a replacement free of charge
Or issue a full refund if you prefer

11. Lost or Stolen Packages

If your package is lost or stolen:

Contact us within 30 days of the expected delivery date
We'll investigate with the shipping carrier
We'll either send a replacement or issue a refund
File a claim with the carrier if required

12. International Orders

For international customers:

Same 180-day guarantee applies
Refunds may take longer due to international banking systems
Customs fees and import duties are non-refundable
Currency conversion rates may affect refund amounts

13. Shipping Fees

Regarding shipping and handling fees:

Free shipping offers: Full refund of product cost
Paid shipping: Shipping fees are non-refundable
Exception: Defective or damaged products qualify for full refund including shipping

14. Contact Customer Service

Our friendly customer service team is here to help with any questions or concerns:

Email: support@trimologiy.com
Hours: Monday - Friday, 9:00 AM - 5:00 PM EST
Response Time: Within 24 hours on business days

15. Why We Offer This Guarantee

We're confident in the quality and effectiveness of Trimology. Over 147,000 women have experienced real results, and we believe you will too. Our 180-day guarantee removes all risk from your decision, allowing you to try Trimology with complete peace of mind.

We'd rather have you as a satisfied long-term customer than keep money from someone who's not happy. Your trust and satisfaction mean everything to us.

16. Before Requesting a Refund

We encourage you to:

Give it time: Many customers see best results after 60-90 days of consistent use
Follow directions: Take as directed for optimal results
Stay consistent: Daily use yields better outcomes than sporadic use
Contact support: Reach out if you have questions or concerns before requesting a refund

17. Changes to This Policy

We reserve the right to update or modify this refund policy at any time. Changes will be effective immediately upon posting to the website. Your purchase is governed by the refund policy in effect at the time of purchase.

Our Promise to You

Try Trimology completely risk-free for 180 days. If it doesn't work for you, we don't want your money. It's that simple. We're here to help you succeed, and we'll stand behind our products every step of the way.

18. Questions About Refunds?

If you have any questions about our refund policy or need assistance with a refund request, please don't hesitate to contact us:

Email: support@trimologiy.com
Subject: Refund Question or Refund Request
Response Time: Within 24 hours

Your satisfaction is our guarantee. Thank you for choosing Trimology!